Virtuoso Optoelectronics Limited (VOEPL) recognizes the importance of maintaining your privacy. This Privacy Policy describes how we collect, use, and safeguard user information through our website. It applies to current and former visitors, as well as online customers. By visiting and/or using our website, you agree to the practices outlined in this policy.

VOEPL ensures adequate safeguards wherever information is processed, including but not limited to its collection, recording, storage, utilization, disclosure, transfer, and deletion. VOEPL processes data fairly and in compliance with applicable laws.

Information We Collect

Non-Personally Identifiable Information

This includes information that cannot be used to identify a specific individual. While you browse our website, we may collect:

• IP address
• Pages visited on the site
• Date and time of access
• Browser type and device information

We may use technologies such as cookies and single-pixel GIFs to collect this data. If your browser accepts cookies, we may use them to recognize your computer and enhance your browsing experience. You can configure your browser to block cookies if you prefer.

Personally Identifiable Information

We may ask you to provide personal information while using our products, services, or features. This can include:

• Name, age, gender
• Email address, phone number, and address
• Preferences and interests
• Details of products/services requested or delivered
• Communication history (e.g., emails or customer service calls)

We may also collect such information during participation in promotions, surveys, or other interactions with VOEPL or its affiliates.

Use of Information We Collect

VOEPL does not intentionally share your personally identifiable information with third parties, except in the following cases:

• When you make inquiries about products, services, or promotional offers, relevant information may be shared with concerned employees, advertisers, sponsors, or co-sponsors.
• Internally, your data may be used for credit reporting, sales, HR, marketing, administrative, or transactional purposes.
• Information may be disclosed to regulatory or statutory authorities as required by applicable laws.

Security

VOEPL implements reasonable security measures, including the use of secure server technology, to protect your data from unauthorized access, loss, or misuse. However, please note that internet transmission is never 100% secure, and VOEPL cannot guarantee complete security.

Some sections of our website may be password-protected. You are responsible for keeping your password confidential. Do not attempt to access restricted areas without proper authorization.

Grievance Redressal

If you have any grievances regarding this policy, you may contact:

📧 Email: it@voepl.com

All grievances will be addressed within 30 days from the date of receipt.

Modifications to This Policy

We reserve the right to update this Privacy Policy at any time by posting the revised version on this page. Please review it periodically to stay informed. Significant changes will be communicated through a notice on the website or via the primary email address provided by you. Continued use of the website after changes are made will signify your acceptance.

Effective Date: 08/08/2024

Jurisdiction and Governing Law

This Privacy Policy shall be governed by the laws of India. Any disputes related to this policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Acceptance of Privacy Policy

By using our website, you agree to this Privacy Policy and our Terms of Use.